Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You’ll find almost all the answers to your questions in the intuitive Help section incorporated into Lovenote Websites’s Web Site Control Panel. It boasts a rich repository with frequently asked questions and in–depth help articles compiled by our qualified technical support team.

  • Top quality support service

  • Educational Video Clips

  • For people who prefer to find out how to troubleshoot a commonly experienced problem by watching a how–to video clip, we have added a selection of video tutorials to our Web Site Control Panel. All the instructional videos are short and simple to follow. They offer visual presentations of different site management actions.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 technical support service with a 1–hour response time guarantee. A group of skilled technical support engineers will be online for you to reply to all the queries that you might have. During non–busy periods, an answer will be provided in even less than twenty minutes.