Help and support Channels

  • Video Tutorials

  • Video Lessons

  • Learn right away how to alter a file or import a database from our collection of step by step video courses.

  • F.A.Q.

  • A F.A.Q. Section

  • We provide an intuitive Frequently Answered Questions section where there are various solutions to the most commonly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our technical support team is online 24 hours to respond to your requests. You are going to get a response within less than 60 mins right after the ticket submission.

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Forms of Assistance

  • Shared Hosting Support

  • Hosting Support

  • If you need support running your hosting account, or need more resources for your sites, just let us know and we’ll give you the finest resolution.

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  • VPS Hosting Support

  • VPS Web Hosting Assistance

  • In case you encounter difficulties running your SolusVM administration interface, or with any of the free web applications your VPS arrives pre–installed with, just notify us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • In case you have any problems with your semi-dedicated server or require assistance with a specified undertaking, don't hesitate to call our expert team of technical support engineers. They are on hand 24/6, in a position to help you.
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