Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What type of services in particular could VPS and dedicated server users take full advantage of?
Other than having more resources, a good reason why you may get your own server and use it instead of a shared web hosting plan is the fact that you can install and run a wide selection of software. With a shared account, you could use applications, which do not need root access and are not set up server-side, so in the event that you need certain software for your websites, you can't do the installation on a shared hosting server. This is not so with a hosting server of your own in which you can install anything you wish. The downside is that you may not have much experience and dealing with your own machine is more difficult that managing a shared hosting account in which the service provider handles the majority of things. That's why we offer an additional service for our server packages called Installation & Troubleshooting and you may reap the benefits of it any time that you experience any issues with the administration of your machine.
Installation and Troubleshooting in VPS Web Hosting
You may add the upgrade with a few clicks whenever you require it and irrespective of the virtual private servers
plan which you have picked. This may be done either during the order process if you think that you'll require help from the very beginning or later on from the virtual private server billing Control Panel in case you have issues with any program on the server. Our experienced administrators can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you can use it at any time. The vast majority of tasks take less than that, so the remaining time shall be available for the future and you will be able to see it in the billing Control Panel at all times. You'll be able to use the upgrade as a separate service or on top of the thirty minutes of custom work that are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any one of the dedicated servers hosting
which we offer at any time that you need it. If you need some custom work from our admins right after your server is prepared, you may order the upgrade during the server signup process, or when you need something to be done later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with one hour of work from our admins on your hosting server, so in the event that you come across any problems to install a third-party software or some program gives errors and does not work the way it is supposed to, our professionals shall assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.