Many people who start using their 1st web hosting account, or change companies, often have inquiries in regards to how specific operations are executed or bump into difficulties when setting up different things like e-mails, website settings, and so on. That is the reason why, many web hosting companies have compiled documentation with the most frequently asked questions and issues in order to help their customers receive info swiftly and seamlessly. Consequently, the customer support staff members can devote more time to actual issues that some clients may be facing, since the solution for the smaller things will be available online and clients will be able to deal with them without touching base with the help desk team. Having in-depth documentation is critical, especially for new clients without any experience at all, as the web hosting service involves a multitude of features and lots of people can get perplexed about what to do. A good information repository can both help you accomplish the procedures that you wish and find out how the web hosting service functions in general.
Extensive Online Documentation in Hosting
If you get a hosting account from us, you’ll have access to our detailed online help documentation where you will find information on virtually everything related to our hosting packages. The topics vary from how to create an email account on your mobile phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in an easy-to-understand fashion and include elaborate guides on how to accomplish a given operation inside your Hepsia hosting Control Panel. You can also find information that’s not directly connected to Hepsia, for instance one that concerns software applications on your desktop PC. The full list of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a certain Control Panel section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you will be able to acquaint yourself with de facto everything about your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
We have compiled a comprehensive knowledge base for all our present and prospective clients, so in case you get a semi-dedicated server account from our company, you’ll be able to find any info that you need at any moment. We have tons of informative articles, which will help you better understand what is happening in your account – "What is PHP?" and "What are file access permissions?" are just 2 examples. Our in-depth guides will help you accomplish anything you wish – extract the contents of an archive, import a database, redirect a domain, and so on. Furthermore, we’ve also got troubleshooting instructions, which will permit you to discover what induces a specific problem and the feasible solutions for it. If you cannot send email messages or your domain name opens an HTTP 500 error message, for example, you can refer to our knowledge base and correct the problem instantaneously. You can access the articles through each section of the Control Panel, as well as through the all-inclusive Help section.